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Our client satisfaction rate exceeds 99%
but.....
...you can find extremely
bad reviews about ANY large company online!
Google some of your favorite well-reputed companies:
i.e. major theme
parks, hotels, restaurant chains, department stores, airlines, etc;
Add words like "fraud" and "scam" or even "sucks" to your Google
search. Almost immediately, you'll find scores of scathing reviews
from people claiming they've been ripped off, misled, or otherwise
defrauded. Yet YOU know those are good companies from whom you often
purchase products or services.
Over the last 10 years, we've created nearly 100,000 resumes! Presently, we provide work for approximately 8,000 clients each year. Indeed, you can easily find reviews from a small handful of former clients who feel that our service was less than they expected...but add up every negative review and the total will equal barely one half of one percent of the total number of clients we've serviced. While we wish we could please EVERYbody, we are proud that the percentage of complaints about our company is infinitesimally small---especially when compared with many of the large corporations you know and love--who generally have negative reviews from over 2% of their client population (4 times as much as we do!).
You'll certainly find kind words about our service on a few 3rd party sites but there simply do not exist any mainstream websites that encourage consumers to post positive reviews about a resume writing service. If we were a hotel or restaurant, then clients would post their positive reviews on sites like Trip Advisor. There's no real, large-scale "Résumé Advisor" site in existence and its a general rule of thumb that Internet clients are more motivated/more likely to post reviews when they are unhappy with a service than when they are happy with a service.
If you're concerned about some negative review you saw about us from the 0.5% of clients who have posted them, please TRY our service out for FREE first. Use our CONTACT FORM to request a critique of your current resume. At no cost, that will provide you with a "feel" for how we operate and for what you might expect from our service. We hope to earn your business and to have you among the 99% of people worldwide who have benefitted from our professional resume writing and career coaching services.
